PEOPLESOFT CRM

TechgenLabs is one of the leading IT online Training and Placements Organization in USA. Peoplesoft CRM Online Training classes by TechgenLabs with highly qualified and excellent experienced trainers. Our trainers are experts and they have more experience in the real time environment in Peoplesoft CRM online training. We provide interactive and effective training for our student. So that you can interact with the faculty to clarify your doubts. Our team of well experienced Peoplesoft CRM online trainers with vast real time IT experience in Peoplesoft CRM Online Training is dedicated towards providing quality training in Peoplesoft CRM Online Training. We provide all real time interview questions to the students. We will provide recorded videos and material for future reference. Peoplesoft CRM Online Training is your one stop & Best solution to learn at your home with flexible timings. We placed our students in USA, UK, Singapore, Malaysia, Canada, South Africa, and Scotland. We provide Peoplesoft CRM interview support and project support.

Peoplesoft CRM Online Training Course Content

Business Process Overview

  • Describing PeopleSoft Enterprise CRM Common Foundation
  • Describing Customer Management
  • Describing Workforce Management
  • Describing Workforce Management
  • Describing Product Management
  • Describing Common Features

Getting Started With CRM

  • Describing Sign-in Security Access
  • Signing In to PeopleSoft Applications
  • Explaining the Features of PeopleSoft Pure Internet Architecture
  • Using Navigational Aids to Maximize Efficiency
  • Describing Elements of Components
  • Describing Search Pages
  • Describing Methods for Efficient Searching

Viewing and Modifying Data

  • Describing Effective Dating
  • Describing Action Types

Describing Data in Tables

  • Describing Types of Tables
  • Describing Processing and Default Tables
  • Describing Translate Tables
  • Describing Transaction and Control Tables

Defining Business Units, SetIDs, and Tableset Controls

  • Describing the Association of Tables With Business Units and SetIDs
  • Setting Up Values in a Control Table
  • Developing Tableset Sharing Architecture

Working With the Customer Data Model

  • Describing the Customer Data Model

Managing Customers

  • Setting Up Control Values for Customers
  • Setting Up Companies
  • Setting Up Contact Information
  • Setting Up Persons
  • Setting Up Sites
  • Using Quick Create

Working with the 360-Degree View and the Relationship Viewer

  • Using the 360-Degree View
  • Viewing and Maintaining Relationships

Managing Contacts and Tasks

  • Describing Contact Management
  • Managing Contacts and Tasks
  • Setting Up Task Management

Managing Workers in Customer-Facing Applications

  • Describing Workers
  • Setting Up Foundational Data for Workers
  • Creating Workers
  • Defining Worker Information

Managing Workers in Worker-Facing Applications

  • Describing Considerations for Worker-Facing Applications

Managing Product Definitions

  • Describing Products
  • Setting Up Control Tables for Products
  • Setting Up Product Definitions
  • Setting Up Product Packages

Managing Installed Products

  • Describing Installed Products
  • Setting Up Installed Product Tracking
  • Tracking Installed Products

Managing Worklists and Notifications

  • Managing PeopleSoft Enterprise CRM Worklists
  • Setting Up and Using Manual Notifications

Evaluating Integration, Automation, and Configuration Options

  • Describing PeopleSoft Enterprise CRM Integrations
  • Describing PeopleSoft Enterprise CRM Configuration Tools